Family Assistant & House Manager

We are seeking a highly capable, detail-oriented Family Assistant & House Manager to support a dynamic, high-functioning family based primarily in Aspen, CO, with additional time in Weston, CT and the occasional trip to other residences.

This role is the operational heart of the household — responsible for ensuring that daily life runs seamlessly, homes are fully functional and organized, and the family’s logistics are proactively managed with precision and care.

You will partner closely with the Chief of Staff while owning the execution of household operations, family logistics, vendor coordination, and property management. This is an ideal role for someone who takes pride in creating order, anticipates needs before they arise, and enjoys supporting a family in a hands-on, high-responsibility environment.

Who You Are

You are a highly organized operator with a strong service mindset who thrives in a fast-moving, multi-home environment.

You bring:

• Exceptional attention to detail and follow-through
• Strong judgment and problem-solving ability
• A proactive, no-task-too-small mentality
• Comfort managing both logistics and hands-on household needs
• Emotional intelligence and ease working around children, caregivers, and staff
• A calm, grounded presence with a high standard of excellence

You enjoy being the person who ensures that everything from schedules to supplies to spaces runs smoothly and predictably.

Key Responsibilities

Family Logistics & Household Operations

• Manage calendars, scheduling, and prioritization across all family and household contacts including doctors, teachers, healthcare providers, tutors, therapists, vendors, and school programs.

• Coordinate logistics for children’s activities, appointments, and school communication; proactively communicate daily and weekly schedules to family members, caregivers, and relevant stakeholders.

• Serve as the central point of coordination for household staff (nannies, housekeepers, vendors), ensuring responsibilities are clearly defined and consistently executed.

• Oversee household inventory across all residences, ensuring groceries, sundries, supplies, pet needs, and children’s clothing are stocked, organized, and proactively replenished.

• Manage household ordering across multiple properties, including researching, sourcing, and purchasing items required for fully functional homes (appliances, materials, supplies, etc.).

• Manage incoming mail and correspondence, ensuring proper routing to family office, tax, and finance contacts as needed.

• Oversee package management, returns, and dry cleaning logistics.

• Support birthday and holiday planning including logistics, travel coordination, decorating, and gift preparation.

• Provide day-to-day personal support to the principal, including scheduling personal care (haircuts etc) in alignment with travel and professional commitments.

Vendor Management, Property Operations & Financial Coordination

• Oversee vendor onboarding, scheduling, and ongoing management across all properties, examples include: lawn care, snow removal, pool service, HVAC, plumbing, and general maintenance.

• Obtain quotes, coordinate services, and manage vendor payments while ensuring quality and timeliness.

• Track contracts, billing, and financial reconciliation related to household operations, ensuring alignment with budgets and accurate record-keeping.

• Liaise with design teams, contractors, and architects to support ongoing property projects and ensure forward progress.

• Maintain seasonal readiness across residences, ensuring appropriate services and maintenance are proactively scheduled.

• Track service schedules and maintenance records for household assets, including vehicles, ensuring timely servicing and documentation.

• Manage health insurance claims and reimbursement processes, ensuring proper submission and follow-through.

Hospitality, Food & Household Care

• Oversee daily household readiness, ensuring spaces are tidy, organized, and welcoming.

• Plan and support food preparation to maintain healthy daily routines for the children including preparing healthy, simple nightly dinners Monday through Thursday (prep, cook, and cleanup)

• Occasional support of the children with assistance from a childcare provider as needed, particularly during travel or when parents are away

• Maintaining indoor plants and ensuring regular care

• Managing dishwasher cycles, trash removal, and daily household resets

Communication, Organization & Systems

• Serve as a polished and thoughtful representative of the family in interactions with vendors, partners, and stakeholders.

• Maintain clear communication across all household stakeholders, ensuring alignment and follow-through.

• Track tasks, commitments, and open loops to ensure nothing falls through the cracks.

• Organize and maintain information across systems (Google Drive, email, calendars, notes, documents).

• Implement and refine systems that improve household efficiency and organization.

• Identify operational gaps and proactively solve them.

• Maintain strict confidentiality and discretion at all times.

Qualifications

Required

• 4–7+ years in household management, family assistant, or related operational role
• Experience supporting a high-functioning household
• Strong organizational and multitasking abilities
• Excellent communication skills
• High level of discretion and professionalism
• Comfort managing both logistical and hands-on responsibilities

Preferred

• Experience managing multiple residences
• Familiarity with Aspen or similar seasonal environments
• Experience coordinating vendors and property operations
• Background in hospitality or service-oriented roles

Traits That Win This Role

• Proactive and anticipatory
• Detail-obsessed and highly reliable
• Service-minded with strong execution
• Warm, grounded, and emotionally intelligent
• Comfortable in both structured and fluid environments
• Takes ownership and pride in outcomes
• Low ego, high accountability

Why This Role Is Unique

This is an opportunity to operate at the center of a thoughtful, high-performing household connected to meaningful work across business, wellness, philanthropy, and real estate.

You will play a critical role in creating the infrastructure of daily life — ensuring that everything functions smoothly so the family can focus on what matters most.

Compensation & Structure

Compensation: $110,000–$130,000 base + bonus + benefits

Schedule: Full-time, with flexibility based on family needs

Location: Primarily Aspen, CO with travel to other residences